I was hoping this was just 4 months early...
Date: Thu, 1 Dec 94 13:41:37 PST
Subject: I was hoping this was just 4 months early...
Forwarded-by: bostic@CS.Berkeley.EDU (Keith Bostic)
Forwarded-by: firstname.lastname@example.org (Guy Harris)
Subject: A new twist on Total Quality Management
Forwarded-by: mjacob@jupiter.Legato.COM (Matt Jacob)
[ forwards deleted ]
Excerpt from The Wall Street Journal - Tuesday, September 13
18 Chinese Managers Executed for Shoddy Quality
BEIJING - Eighteen factory managers were executed for poor product
quality at Chien Bien Refrigerator Factory on the outskirts of the
The managers - twelve men and six women - were taken to a rice paddy
outside the factory and unceremoniously shot to death as 500 plant
workers looked on. Ministry of Economic Reform spokesman, Xi Ten
Haun, said the action was required for committing unpardonable crimes
against the people of China.
He blamed the managers for ignoring quality and forcing shoddy work,
saying the factory's output of refrigerators had a reputation for
failure. For years factory workers complained that many component
parts did not meet specification and end product did not function as
required. Compressors were cracked, leaked freon and the electrical
components were sub-standard. Complaining workers quoted the Plant
Manager as saying "Ship it."
Customers, who waited up to five years for their appliances, were
outraged, he says.
"It is understandable our citizens would express shock and outrage
when managers are careless in their attitudes toward the welfare of
Refrigerators are among the most sought after consumer items in
"Managers in charge of production and engineering failed to perform
any useful corrections to the quality problems for the last 20 years,"
"Our soldiers are justified in wishing to bring proper justice to
these errant managers."
The executed included the Plant Manager, the Quality Control Manager,
the Engineering Managers and their top staff.
© 1994 Peter Langston