Fun_People Archive
14 Feb
Computer Problem Report Form

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From: Peter Langston <psl>
Date: Fri, 14 Feb 97 13:57:54 -0800
To: Fun_People
Subject: Computer Problem Report Form

Forwarded-by: Keith Bostic <bostic@bsdi.com>
Forwarded-by: Jonathan Levine <jonathan@canuck.com>
Forwarded by: Susan Deike <suzy@canuck.com>
Forwarded by: Bonney Epstein <bonney@ti.com>

 COMPUTER PROBLEM REPORT FORM

   1. Describe your problem:
      __________________________________________

   2. Now, describe the problem accurately:
      __________________________________________

   3. Speculate wildly about the cause of the problem:
      __________________________________________

   4. Problem Severity:
      A. Minor__
      B. Minor__
      C. Minor__
      D. Trivial__

   5. Nature of the problem:
      A. Locked Up__
      B. Frozen__
      C. Hung__
      D. Shot__

   6. Is your computer plugged in? Yes__ No__

   7. Is it turned on? Yes__ No__

   8. Have you tried to fix it yourself? Yes__ No__

   9. Have you made it worse? Yes__

  10. Have you read the manual? Yes__ No__

  11. Are you sure you've read the manual? Yes__ No__

  12. Are you absolutely certain you've read the manual? No__

  13. Do you think you understood it? Yes__ No__

  14. If `Yes' then why can't you fix the problem yourself?
      _________________

  15. How tall are you?  Are you above this line? __________________

  16. What were you doing with your computer at the time the problem
      occurred?
      ______________________________________________________

  17. If `nothing' explain why you were logged in.
      ________________________________________________________________

  18. Are you sure you aren't imagining the problem? Yes__ No__

  19. How does this problem make you feel? ____________________________

  20. Tell me about your childhood. ___________________________________

  21. Do you have any independent witnesses of the problem? Yes__ No__

  22. Can't you do something else, instead of bothering me? Yes__
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